Bird's Bridal logo

Chelmsford's award winning bridal shop

With over 27 years of bridal experience, Bird's Bridal has a reputation for a professional, friendly service that is second-to-none.

Award Winning

Chelmsford's Multi Award Winning Bridal Boutique has been nominated for yet another Award.  the guides for Brides Customer 5* Service Award.

Bridal Boutique

Bird's Bridal is a bridal shop that welcomes all brides and takes pride in offering the very best service in a relaxed atmosphere. Come and visit us in Chelmsford, Essex today for an unforgettable experience.

UKbride Approved Supplier logo British Wedding Awards Finalist banner Guides for Brides logo Interior of our bridal boutique

Resolving ComplaintsIdeally, weaim to resolve complaints within a timescale of seven workingdays. If this is not possible because a full investigation has notyet been completed, a progress report will be sent to the complainant. Ifwe, Bird’s Bridal, areunable to resolve a complaint that you make within eight weeks you can takeyour complaint to The Retail Ombudsman. This is anindependent organisation specialising in providing analternative dispute resolution service for consumers and retailers. As a memberof the organisation, we are bound by their code of practice and they canbe contacted via:

 

Website: www.theretailombudsman.org.uk

 

Email: enquiries@theretailombudsman.org.uk

 

Tel: 020313782 68

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